Monport 9L CW-3000

Monport Laser is a leading provider of professional-grade laser engraving and cutting machines, catering to a diverse range of applications from hobbyists to industrial manufacturers. Their product lineup includes CO₂ laser engravers, fiber laser markers, and diode laser machines, all designed with precision, durability, and user-friendliness in mind.

With a commitment to innovation and quality, Monport Laser equips its machines with features like autofocus, LightBurn compatibility, and integrated cooling systems. Their extensive accessory range, including rotary attachments, air purifiers, and laser marking sprays, ensures users have the tools needed for optimal performance.

Monport's dedication to customer support is evident through their free US-based tech support, comprehensive after-sales service, and a wealth of resources available in their Download Center.

We’re committed to delivering Monport products quickly and reliably. Please review the shipping guidelines below.

Processing Time

Orders are processed within 1–2 business days after order confirmation (Monday–Friday, excluding holidays). Orders placed before 2:00 PM MST are typically processed the same day.

Estimated Delivery Time

• Laser Machines: Delivered within 2–7 business days after order placement

• Accessories: Most accessories are delivered within 2–7 business days after order placement

Note: Delivery times may vary based on destination, stock location, and carrier delays.

Shipping Cost

We offer free shipping on all Monport orders within the continental United States.

Carriers & Tracking

We ship via trusted carriers including UPS, FedEx, and USPS. Once your order ships, you’ll receive an email with:

• A tracking number

• Carrier name

• Link to track your shipment

Monport Laser stands behind the quality of its products with the following warranty coverage:

• CO₂ Laser Machines:

  • 60W, 80W, 100W, 130W, 150W: 2-year warranty.

  • 40W: 1-year warranty.

• Fiber Laser Machines: 2-year warranty.

• Laser Tubes:

  • 40W & 60W: 6-month warranty.

  • 80W, 100W, 130W, 150W: 1-year warranty.

• Power Supplies & Lenses:

  • 80W, 100W, 130W, 150W CO₂ Machines: 2-year warranty.

  • 40W & 60W CO₂ Machines: 1-year warranty.

Please note that the warranty does not cover products purchased from unauthorized sources, or damages resulting from modifications, misuse, or normal wear and tear.

We strive for customer satisfaction and offer the following return and refund guidelines for Monport products:

Return Window

Returns are accepted within 30 days of delivery.

Eligible Returns

This applies to products that arrive damaged, defective, or incomplete. Returns must include all original accessories and documentation. Units showing signs of heavy use or modification may not be eligible for a full refund.

Return Process

1. Photograph the product and packaging

   • Take clear photos of all sides of the outer packaging, the complete machine, and any visible damage or issues.

2. Contact us at support@mymachineworld.com

   • Include your order number, photos, and a short description of the issue.

3. Retain all packaging until the return or exchange process is complete.

4. Print and use the prepaid return label we provide via email.

Exchanges

We will replace Monport products if they arrive defective or significantly damaged. To request an exchange, email us at support@mymachineworld.com with details.

Refunds

Once your return is received and inspected, your refund will be processed within 7 business days to the original payment method. Actual posting times may vary depending on your bank or payment provider.

A restocking fee of up to 25% may apply depending on product condition.